Dear Susan,

We would like to take the time to express how grateful we are to have had you as our real estate agent.

Your professional demeanor and work ethic is impeccable.  You are dedicated, energetic and a hard-working individual.  Susan, you possess the ability to work on several issues at the same time and each of which is accomplished in a timely manner.  You were a highly attentive agent and made us feel as though we were your only clients, although we know that is not the case.  Your compassion and congenial personality made it a joy to work with you.  

Thank you for helping us find our home.  We will be referring you to our friends and family because of your excellent service.

Sincerely,

Cecelia and Thomas Hammond